I wanted to convey a few words of praise and thanks to you for the outstanding job you did in the Short Sale of my property. I admire you for all the preparation work you did, even before putting the property on the market. In our first interview you talked with me about the importance of preparation. And because you had me go through my records and provide documents related to the property and provide information that the buyer(s), their realtor, inspectors, banks and the Title company would require for the sale, which was time consuming; however, it made the process so much easier for me. You actually came to the property and performed manual labor to help me with preparing the property for market by helping me with steam washing the stairs and outside brick. You cannot know how that act was appreciated. I must tell you once more how the great pictures you took and posted to the online website you established for the property made the house and its surroundings so inviting for prospective buyers. The time you spent on the complicated system for short selling property, is much appreciated and you had to perform the task twice because the bank made an error in their system. When I became concerned, you always assured me that the sale would happen and that I should just let you take care of things, and it did happen. You kept me informed throughout the process and the property sold in a very short time. Thank you again for all the work and support during this process and wishing you the best in the future.